Reset your PIN/Password

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You can create and download account statements, update vehicle information, change your user name, PIN, email or street addresses, request additional transponders, update your payment information, and perform other important account services online.

To access your MACPASS account online you'll need your account number, username, or transponder barcode number and a Personal Identification Number (PIN). If you forgot your PIN, enter your account identification below and click Next. We will email the PIN reset code to you.

Login Information

Questions? Please call (902) 463-3100 or email us

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MACPASS Customer Service Centre
  • P.O. Box 39, Dartmouth, NS, B2Y 3Y2
  • Tel: (902) 463-3100
  • Fax: (902) 463-3101
MACPASS Customer Service Centre
  • 471 Princess Margaret Blvd, Dartmouth, NS

Note: The privacy rights of online visitors to our website are fully protected by Nova Scotia's Freedom of Information and Protection of Privacy Act. Any personal information collected from visitors relates directly to the operation of programs and will not be used for any other purpose. To obtain access to
or correct personal information you have submitted, please contact the MACPASS Customer Service Centre or phone (902) 463-3100 to have personal contact information amended.

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